TERMS AND CONDITIONS
- All prices listed on our website are inclusive of taxes, tolls, airport parking, passenger insurance, admin and agency fees, unless it is said.
On Transfers.
- The price includes 1 checked bag and 1 carryon bag per passenger
- Each passenger is entitled to 1 standard size and 1 carry-on bag. Extra baggage exceeding permitted dimensions (and other items such as golf bags, skis) must be declared at the time of booking and may result in additional fees/charges or you can upgrade to a bigger vehicle.
- All infants and children count as passengers and must be included in the total number of passengers at the time of the booking. Children are 14 years and below.
- If you need baby car seat please make sure to select it when booking
BOOKING CANCELLATIONS
Nobody expects your travel plans change for any reason but is so, Vip Transportation guarantees a 100% refund on all cancellations received not less than 36 hours before your scheduled pick-up time.
BOOKING CHANGES
You may have to change your booking details at any time more than 36 hours prior to your pick-up departure time. In order to make a change, you must notify at reserva@transportation.mx as soon as possible for any changes to your booking details.
Your booking details are not considered to be changed until your we confirm the change.
It is recommended that you call us +52 1 322 429 8527 to make any changes immediately as you need them.
FEES AND REFUNDS ON BOOKING CHANGES
You are eligible for no fees for changing your booking details, for changes greater than 36 hours prior to your pick-up departure time, as long as the total cost of your transfer remains the same.
If booking changes result in extra charges in addition to the amount previously paid, you will need to settle the difference.
If booking changes result in lesser charges in addition to the amount previously paid, no partial refund is possible and your fee for the change is equal to the difference between the two charges.
AIRPORT MEETING PLACE
ARRIVAL INSTRUCTIONS: Once you land and clear costumes at the Puerto Vallarta Airport, please walk out the arrivals gate, past the Time Share sales people – do not be distracted by their offerskeep walking all the way to the exit and look for my driver holding the sign with your name, he will be standing close by the Corona Bar. Please call at +52 (322) 429 8527 in case there are any delays or lastminute flight changes. Send me a WhatsApp message and I can share drivers name and contact
COVID 19 PROTOCOL
Every vehicle is wiped down and sanitized before and after every service. Drivers wear their face masks at all times. Hand sanitizer is provided to every passenger when coming on-board. Luggage handles will be disinfected with Clorox wipes before putting them in the vehicle. Windows may be rolled down for the ride if you request so.
INVEX— Invx/770954 5540004000 gabriel Gomez